Ontario County NY Jail

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Ontario County NY Jail basic information to help guide you through what you can do for your inmate while they are incarcerated. The facility's direct contact number: 585-396-1800

This facility is for adult inmates.

The Ontario County NY Jail is a medium-security detention center located at 3045 County Complex Dr Canandiagua, NY which is operated locally by the Ontario County Sheriff's Office and holds inmates awaiting trial or sentencing or both. Most of the sentenced inmates are here for less than two years. Ontario County accepts inmates from surrounding towns, municipalities, the US Marshal's Service and the Canandiagua Police Department who do not have their own long-term lock-up.

INMATE MAIL: Any item that can be purchased through the Inmate Commissary Program, cannot be accepted through US Mail. Newspapers and magazines will be accepted by subscription only. Books, including religious, will be accepted from the publisher or a bookseller. Paperback only. Not larger than 5.5 inches by 8.5 inches by 2 inches. Any exception must be approved by the Chief Administrative Officer. There is a limit of 10 photographs no larger than 4 X 6. Polaroids cannot be accepted. Items containing staples, stickers, tape, glue, excess glitter, and/or paint, will be returned to sender. Oversized or musical cards are not allowed. This list is not all-inclusive.

MEDICAL: Inmates are protected by HIPPA laws, which prevent the discussion of medical issues with another person. There are some exceptions applying to minors. The Medical Unit includes a Physician, a Nurse Practitioner, a Director of Nursing, and six full- time Nurses. Medical care and treatment is provided at the Community standard. Mental Health services are also provided. A dentist is on site once a month. All inmates are tested for Tuberculosis and optional HIV/AIDS testing is available.

PHONE CALLS: An inmate may call collect to anyone who is willing to accept the charges. Incoming calls for inmates are not accepted. Nor can staff pass along messages to the inmates. Inmates are unable to make collect calls to cellular telephones unless an account has been established ahead of time. 1-800-844-6591 or www.securustech.net. Reduce your Securus call by 70%. If interested in learning how – click here.

CLOTHING DROP OFF: Inmates may have clothing brought in on visit days. Items must be plain, without logos and white in color*. For Females: 3 sports bras with no wire, must have shoulder straps, 4 pairs of panties, 4 pairs of tube/crew cut socks, 3 crew neck T-shirts. For Males: 4 pairs of briefs, 3 pairs of tube/crew cut socks, 3 crew neck T-shirts. Males and Females: 1 pair of new Velcro sneakers in packaging, white or tan* in color. Sneakers must be generic in nature. No name brands, high tops or metal. All items must have the inmate’s name written in permanent black marker. One set of dress clothes for trials, funeral and/or deathbed visits will be accepted. If an inmate is to be released, a clean set of clothes may be switched out with the clothes worn in.

PROPERTY RELEASE: At any time, an inmate may release his/her property to a designated person. Personal property must be released in its entirety. Cell property may be released to visitors on visit days. Both the inmate and the person picking up property must sign the release form. Any inmate sent to State Prison must have their property picked up within 10 days after their transfer to prison.

visitation Info

Ontario County NY Jail – Visitation

VISIT SCHEDULING: Telephone/In Person: Monday – Friday between 5 pm & 9 pm. Saturday and Sunday, between 8 am & 9 pm.

OVERVIEW: Visitors may only schedule a visit for themselves. You will not be allowed to schedule another visit to see an inmate. Please remember that once a visit is scheduled, it CANNOT be canceled. The visitation spot will be held until quarter to the hour. If the scheduled visitor does not show, another person will be allowed to visit, if at the facility by the quarter to the hour. Visitors traveling 100 miles (one way) or more, are entitled a two-hour visitation but must show proof of residency. Note: A two-hour visitation will take up an inmate’s weekend of visitation in one day, rather than one hour per weekend day.

AGE VERIFICATION/PROOF OF GUARDIANSHIP: You must be 18 years of age or older to schedule an appointment for inmate visitation. Any visitor under the age of 18 must be accompanied by their parent or legal guardian. In such case, the parent of the minor must schedule the visit and remain in the visiting room throughout the entire visit. Any minor attempting to visit an inmate unattended by their parent will be turned away. A visitor, who is a legal guardian or foster parent, must produce the proper Legal Guardianship papers. If the parent is an inmate, the child must be accompanied by an immediate family member with permission from the parent.
Proof of relationship will be required at each visit.

INITIAL VISIT: A newly committed prisoner is entitled to one 15 minutes non-contact visit within the first twenty-four (24) hours of incarceration.

CHECKING IN FOR VISITS: Upon check-in, you will be required to show photo identification (driver’s license, benefit card, military ID, etc.). If you cannot provide photo ID, you will not be allowed to visit the inmate. You must be present in the Jail Lobby NO LATER than 15 minutes prior to your scheduled visit time. If you are late, you may schedule for another hour, if available for that pod.

NON CONTACT VISIT OPTION: Non-contact visitation can also be utilized for the one-hour visitation at request.

You can make an appointment by calling (585) 396-1800 or (315) 781-1966, via email at [email protected]. or in person at the jail lobby at:
3045 County Complex Dr.
Canandaigua, NY 14424

Visit days are Saturday and Sunday. You may call any day between 8 am and 9 pm to schedule a visit. Please note: While listening to our Automated Information System there may be pauses in the information. You have NOT been disconnected!

Email requests must include the following information;
1. Your full name
2. The inmate's name
3. The date and time you are requesting to visit
4. A telephone number and email address to confirm or deny your request.

IN ACCORDANCE WITH PENAL LAW SECTIONS 205.20 AND 205.25, THE ONTARIO COUNTY SHERIFF ’S OFFICE WILL ARREST ANYONE WHO KNOWINGLY AND UNLAWFULLY INTRODUCES CONTRABAND INTO THE DETENTION FACILITY. NOTHING IS TO BE TAKEN INTO THE VISIT ROOM. THIS INCLUDES, BUT IS NOT LIMITED TO; DRUGS, LIGHTERS, MATCHES, CIGARETTES, GUM/CANDY, KEYS, PAPERS, PENS, CELLULAR PHONES, ETC. A MOUTH CHECK MAY BE PERFORMED TO ENSURE NOTHING IS BEING INTRODUCED INTO THE VISIT ROOM.

ANYONE ENTERING THE FACILITY MAY BE SUBJECT TO A PAT SEARCH AT ANY TIME BY A SHERIFF ’S DEPUTY.

¿Cómo puedo hacer una cita para visitar a alguien en la cárcel?

Usted puede hacer una cita llamando al (585) 396-1800 o (315) 781-1966 , o en persona en el vestíbulo cárcel en:
3045 Condado Complejo Dr.
Canandaigua , NY 14424

Visita días son el sábado y el domingo. Usted puede llamar a cualquier día betweent 8 am y 21:00 para programar una visita. Tenga en cuenta: Mientras escucha nuestro Sistema Automatizado de Información no puede haber pausas en la información. No ha sido desconectado !

A partir de las solicitudes de los fines de semana del 18 y 19 de junio de 2016 estaremos aceptando solicitudes de visita por correo electrónico a [email protected] Solicitudes de correo electrónico debe incluir la siguiente información;
1. Su nombre complete
2. El nombre del preso
3. La fecha y la hora que usted está solicitando para visitor
4. Un número de teléfono y dirección de correo electrónico para confirmar o negar su solicitud .

Por restricciones y más detalles , consulte la Información Visitación Hoja También puede ver fotos de nuestras instalaciones de visita