FL DOC – Reception and Medical Center (RMC)

FL DOC – Reception and Medical Center (RMC) basic information to help guide you through what you can do for your inmate while they are incarcerated. The facility's direct contact number: 386-496-6000

This facility is for adult inmates.

The inmates housed at FL DOC – Reception and Medical Center (RMC) located at 7765 S CR 231
PO Box 628 in Lake Butler, FL are placed according to their custody level (determined by a number of factors including the past criminal history and the length of their sentence). There are ample educational and vocational training programs for all inmates, especially ones that show a willingness to learn new things that will prepare them for a better life when they are released. The mission is to promote and prepare the offender to leave in better shape than when they arrived, giving them the best chance to never come back and thus lower the state's recidivism rate.

Contacting an Inmate at the FL DOC – Reception and Medical Center

Calling an Inmate

Inmate Phone Procedure

Florida prison inmates are not permitted to receive telephone calls. Inmates may place collect calls to approved numbers

When an inmate enters the Florida prison system, he/she will have an inmate telephone account established with a Personal Identification Number (PIN) and be provided with instructions for placing collect calls to family and friends. Inmate phone lists are limited to ten (10) numbers

Inmates are authorized to initiate collect calls to personal landline numbers and personal cell phone numbers. Collect calls to businesses are prohibited. Before an inmate is permitted to place a collect call, she/he must submit the telephone number, name, and address for verification and activation prior to being added to the inmate's approved call list

Call Rates Effective November 23, 2016
Local per minute call rate	$.04
Prepaid and collect per minute call rate	$0.14

Phone Number Approval

Approved call lists can be changed every 6 months, or sooner under specific circumstances provided in the instructions. Each time this list is submitted, all verification information must be included for any additions/changes, as well as those numbers previously approved, the inmate wishes to retain. If only the additions/changes are submitted on the call list, those numbers previously submitted and approved will be deleted. Every new number an inmate requests to be added to the approved call list must be verified and activated before the inmate is allowed to call. If the inmate is unable to complete a call after the number is approved, they should initiate a request through their Classification Office.

If family and friends are unable to receive calls or have other questions regarding receiving calls from an inmate, they may contact their local phone provider or 800-844-6591 Securus Correctional Billing Services, for assistance.

If there is a family emergency, family members are urged to contact the institution's chaplain. The chaplain will notify the inmate and he/she may be granted a special telephone call

Writing an Inmate

All correspondence addressed to inmates must be sent by U.S. Postal Service mail. Correspondence sent by other courier or delivery services will be refused

Inmates shall not be permitted to receive routine mail in boxes, padded envelopes, plastic bags, multi-layer packaging, envelopes that include metal parts, any package containing bubble wrap or packing peanuts, or card stock type envelopes (i.e. U.S. Mail Priority or U.S. Mail Express cardboard type)

Addressing the Envelope

Always use the inmate’s committed name, DC number, and institutional address when addressing your letters.

Use the Facility Profiles to locate the address for major institutions. Use the printable directory to locate Work and Forestry Camps, Road Prisons, Work Release Centers and Administrative Service Center addresses.

Mail should be written in English or Spanish unless the inmate has prior written approval from the warden to receive correspondence in another language.

All routine mail sent to an inmate is opened, examined, and read by designated department staff.

• Items Allowed Through Routine Mail
• Restrictions on Routine Mail

Inmates are not authorized access to the Internet.

Inmates Receiving Books, Periodicals (Magazines/Newsletters), or Other Publications

The sending of publications to inmates is addressed in Administrative Rule 33.501.401, “Admissible Reading Material” F.A.C.

• Reading Material Restrictions

If you need more information on Writing an Inmate, see Rule 33 210.101 Florida Administrative Code or e-mail us at: [email protected].

Academic Programs:

visitation Info

FL DOC – Reception and Medical Center (RMC) – Visitation

Visiting Hours

9:00 am – 3:00 pm

Visitation Form