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FL DOC – Santa Rosa Correctional Institution basic information to help guide you through what you can do for your inmate while they are incarcerated. The facility's direct contact number: 850-983-5800
This facility is for adult inmates.
The inmates housed at Santa Rosa CI located at 5850 E Milton Rd in Milton, FL are placed according to their custody level (determined by a number of factors including the past criminal history and the length of their sentence). There are ample educational and vocational training programs for all inmates, especially ones that show a willingness to learn new things that will prepare them for a better life when they are released. The mission is to promote and prepare the offender to leave in better shape than when they arrived, giving them the best chance to never come back and thus lower the state's recidivism rate.
Contacting an Inmate at the FL DOC – Santa Rosa Correctional Institution
Inmate Phone Procedure
Florida prison inmates are not permitted to receive telephone calls. Inmates may place collect calls to approved numbers
When an inmate enters the Florida prison system, he/she will have an inmate telephone account established with a Personal Identification Number (PIN) and be provided with instructions for placing collect calls to family and friends. Inmate phone lists are limited to ten (10) numbers
Inmates are authorized to initiate collect calls to personal landline numbers and personal cell phone numbers. Collect calls to businesses are prohibited. Before an inmate is permitted to place a collect call, she/he must submit the telephone number, name, and address for verification and activation prior to being added to the inmate's approved call list
| Call Rates Effective November 23, 2016 | |
| Local per minute call rate | $.04 |
| Prepaid and collect per minute call rate | $0.14 |
Phone Number Approval
Approved call lists can be changed every 6 months, or sooner under specific circumstances provided in the instructions. Each time this list is submitted, all verification information must be included for any additions/changes, as well as those numbers previously approved, the inmate wishes to retain. If only the additions/changes are submitted on the call list, those numbers previously submitted and approved will be deleted. Every new number an inmate requests to be added to the approved call list must be verified and activated before the inmate is allowed to call. If the inmate is unable to complete a call after the number is approved, they should initiate a request through their Classification Office.
If family and friends are unable to receive calls or have other questions regarding receiving calls from an inmate, they may contact their local phone provider or 800-844-6591 Securus Correctional Billing Services, for assistance.
If there is a family emergency, family members are urged to contact the institution's chaplain. The chaplain will notify the inmate and he/she may be granted a special telephone call
Writing an Inmate
All correspondence addressed to inmates must be sent by U.S. Postal Service mail. Correspondence sent by other courier or delivery services will be refused
Inmates shall not be permitted to receive routine mail in boxes, padded envelopes, plastic bags, multi-layer packaging, envelopes that include metal parts, any package containing bubble wrap or packing peanuts, or card stock type envelopes (i.e. U.S. Mail Priority or U.S. Mail Express cardboard type)
Addressing the Envelope
Use the Facility Profiles to locate the address for major institutions. Use the printable directory to locate Work and Forestry Camps, Road Prisons, Work Release Centers and Administrative Service Center addresses.
Mail should be written in English or Spanish unless the inmate has prior written approval from the warden to receive correspondence in another language.
All routine mail sent to an inmate is opened, examined, and read by designated department staff.
Inmates are not authorized access to the Internet.
Inmates Receiving Books, Periodicals (Magazines/Newsletters), or Other Publications
The sending of publications to inmates is addressed in Administrative Rule 33.501.401, “Admissible Reading Material” F.A.C.
If you need more information on Writing an Inmate, see Rule 33 210.101 Florida Administrative Code or e-mail us at: [email protected].
Academic Programs:
- Adult Basic Education (Close Management & Open Population)
- General Educational Development (GED) (Close Management & Open Population)
- Special Education Services (Close Management)
- Volunteer Literacy Program
Chaplaincy Services:
- Bible Studies
- Chapel Library Program
- CM Bible Studies
- CM Bible Study Course
- CM Cell Front Visitation
- CM Re-Entry
- Religious Education
- Religious Holy Day Observance and Rituals
- Religious Volunteer Activities
- Special Religious Events
- Spiritual Advisor Visits
- Spiritual Crisis and Adjustment Counseling
- Walk On Water (WOW)
- Worship Services
Institutional Betterment Programs:
- 100-Hour Transition Program
- Air Conditioning & Refrigeration Technician
- Alcohol/Chemical Treatment Series (Re-Entry Close Management & Open Population)
- Alcoholics Anonymous
- Anger & Stress Management
- Close Management Wellness Program
- English (for Spanish speaking inmates)
- Fresh Start Smoking Cessation
- HVAC Correspondence Certification Course
- Law Library Program
- Library Program
- Narcotics Anonymous
- Rethinking Personal Choices
- Active and Passive Sports
- Super Dads
- Volunteer Student
- Wellness Education
visitation Info
FL DOC – Santa Rosa Correctional Institution – Vistation
Regular visiting is held on Saturdays and Sundays from 9:00 a.m. through 3:00 p.m. Eastern Standard Time (8:00 a.m. through 2:00 p.m. Central Standard Time). Registration begins at 8:15 a.m. (7:15 a.m. CST) on both days. Visitors will not be processed after 2:00 p.m. (1:00 p.m. CST) unless authorized by the duty warden. Visitors will be allowed to park in designated spaces no earlier than 7:30 a.m. EST and 6:30 a.m. CST on visiting days.
Regular visiting is permitted on the following holidays:
• New Year's Day
• Birthday of Martin Luther King, Jr. (third Monday in January)
• Memorial Day
• Independence Day
• Labor Day
• Veteran's Day (November 11th)
• Thanksgiving Day
• Friday after Thanksgiving; and
• Christmas Day
If any of the holidays listed above falls on Saturday, the preceding Friday will be observed as a holiday. If any of these holidays fall on Sunday, then the following Monday will be observed as the holiday
